INFORMAZIONIFabio FamosoComune di Milano Pubblica Amministrazione Locale Ruolo: Project Manager Relazioni Esterne e Comunicazione Area: Communication Management Social Network e/o Indirizzi IM: ● Fabio FamosoChi è: Since 2018 digital marketing executive - Municipality of Milan, in charge of 3 main tasks: 1) CX - renew the complete sum of experiences that citizens go through when searching info and interacting with services 2) Social Media - management of the relationship with citizen, their needs and requests + content management of WhatsApp virtual assistant; 3) Content management of yesmilano.it, official website for the promotion of Milan, and coordinator of digital campaigns. 2003-18 brand management and communication campaigns - Municipality of Milan, in charge of comm strategy, coordination of creative team and events: AreaC, Ecopass, Metro M5 and M4. 2000-03 digital comm/PR - Municipality of Milan From 2003 active role in the professional association FeRPi - Italian Public Relation Federation 2009-11 and 2014-16 president in Lombardia, 2013-14 + 2016-22 counsellor national board Since 2011 professor in marcomm/pr at Milan's universities and business school. ______________ Dal 2018 respons |





